Rate Toms Outdoor Furniture at:
Shortlisted 9 bay area "teak" furniture stores to shop at on a recent week-end trip to town. This was stop #1, and turned out to be the top furniture store in the area--East Bay, Marin, Peninsula, and in-between. Wonderful selection, great personal attention, wide range of options (including a few that are in the warehouse and just coming to the floor). Prices were competitive with the best options out there--certainly the self-absorbed yuppy-matron hangouts, as well as the online put-put-it-together-yourself and we'll charge you for the privilege places. Quality and joinery is excellent--grade A is what it says it is--and it pays to know that what you are looking at is top drawer. Sorry Jen S. had a bad experience--but that wasn't mine. I thought the pricing was clear; sheets and website matched the floor offering prices; additional discounts started mounting for add-on pieces and bulk shipping; and what's not to like when you have 10 table and 12 chair styles to try out and to sit in. I live 200 miles from the Bay Area. Bought a dozen chairs, table, and about six other things on a Thursday, and sat down to them in my back yard on Monday for lunch--they delivered and set the whole thing up. See the steamer lounger picture below? Mine cost $210 at Tom's. Beat that anywhere--and its not plastic or acacia or some other knockoff pressed pulp. That's my table in the pictures. My only existential crisis is this: when can I amass another bolus of cash and get a weekend free of relaxing and entertaining to head down here to buy more furniture for-----who cares what for! its great looking stuff, ages gracefully, the seats have lumbar contours that match the best, and your friends will marvel at your taste, acumen in selection, and style when you pour that first glass of chardonnay for them this summer.
We bought our teak furniture and umbrella sets from Tom Outdoor furniture during the fall sales. First of all, the quality of their furniture is outstanding. When we compared their teak sets with what we were thinking to buy from Pottery Barns, I would give them an additional star from quality point of view. In addition, Ben who was helping us in the store gave us an outstanding price that we could not find anywhere else. True that teak furnite in general is expensive, but I feel we got ours at a really good price. At the end, we were very happy with them. highly recommended ...
San Carlos, CA
I have had a wonderful experience with Tom's Outdoor Furniture. The staff worked extremely hard to help us find the right products for us. I highly recommend them.
Menlo Park, CA
I went to Tom's today in search of patio umbrellas for our backyard. I had been in the store once before when I was looking at different options for our backyard furniture. Everyone was friendly and helpful during my first visit and today's experience was the same. Tom helped us in choosing the right size patio umbrellas for our yard space and was genuinely helpful without any overbearing sales pitch. I appreciated that and we ended up buying 2 umbrellas and 1 teak side table. Their workers loaded all the stuff in our car and were very friendly. Tom even called me to say that we had forgotten our sale receipt at the store and offered to mail it me since we are not local. Nice experience and all their products seem to be of high quality and a decent value.
We found Tom's on Yelp and needing garden seating we visited their showroom. Tom himself greeted us, showed us the teak bench in the size we said we wanted, and then left us alone to consider a purchase. We ended up finding something better than what we had had in mind. It was more expensive but Tom softened the blow by including the cushion in the price. When we got it home we liked it so much we went back the next day and bought another so that we have a pair.
It was a fine experience. The showroom is vast with a great selection of outdoor furniture, primarily teak. Prices were reasonable considering the quality. Plenty of parking space. We received help when we needed it but appreciated being left alone with no high pressure salesmanship. We will certainly go back to Tom's if we need something more in the line of outdoor furniture.
San Francisco, CA
OUTSTANDING SERVICE - I purchased a teak table with 4 chairs which came with a life-time guarantee many years ago, when Tom's was located on the El Camino Real. Recently the back of one chair collapsed after years of normal use. I brought the chair in and the manager offered me a brand new chair for FREE.
The chair was over seven years old and had been outside for all this time and I did not think it was fair of me to accept a brand new chair. So they offered to repair it for no charge. When I picked up the chair and I handed one of the employees $40.00 and he would not accept it, saying that the store wished to honor its warranty.
I can't believe that there are merchants in the Bay Area with so much integrity. I wish them continued success
Palo Alto, CA
Great place. Went by a few times got a lot of help from the staff. I bought a used 10 foot teak table and we stained it this past weekend after it was delivered. So far so good! The whole set is working well. (The used furniture is slightly used or rented, great deal and you will not notice the difference. Definettley saved a lot verses new even with 50% for the winter sale.)
Menlo Park, CA
I was greeted right away with a friendly smile. Store looked amazing and through the help of the workers I was able to find exactly what I needed plus a little more. Best place in the Bay Area to get Teak furniture.
I had a fantastic experience at Tom's Outdoor Furniture. My teak patio table and chairs are of the highest quality and the service was excellent.
The staff is very knowledgeable about their product offerings and friendly too! The quality of their furniture is unbeatable - hands down! I highly recommend checking out Tom's Outdoor Furniture if you are in the market for a new patio set or any outdoor furniture for that matter!
We want to express our sincere thanks to you for your extremely professional service to both of us. Without a doubt you have been wonderful in assisting us with the selection, placement, cushion colors, personalized decoration advice & home visit for the new outdoor furniture. You have never missed an appointment time/date, the furniture arrived exactly on the dates agreed to and the time. The cushions were delivered in time for our summer party with friends. Your follow up is stellar, which is very important to us.
We love the new outdoor furniture, it is the final piece to our back yard. We think our yard now belongs on the cover of Sunset Magazine. Many many thanks to you. We would rate this experience with Tom’s Outdoor Furniture as a solid “10” and will absolutely recommend both the company, but especially you to many of our friends.
C. & L. S."
"We bought a teak patio table, chairs and benches and were very satisfied with the assistance from the sales lady (and the competitive price too). Once home after setting up the furniture we realized that (oops) we should have bought the smaller bench size. We went back to the store and no fuss no question asked, our benches were quickly exchanged and the price difference credited back to the credit card. Overall a very simple, straightforward and enjoyable purchasing experience."
"The staff at Tom's is helpful, patient and knows their stuff! The pieces are well-crafted and the inventory well stocked. We purchased an Adirondack chair from the place off Hwy 92 a few years ago, and the quality does not compare with the merchandise at Tom's. If you're buying pieces to last, buy at Tom's!"
"I can recommend Tom's Outdoor Furniture for an over whelming selection of fine outdoor teak furniture, excellent customer service and the best prices.
My outdoor dining table and chairs are out year round and looks as good as it did three years ago. I love teak and the low maintenance. The atmosphere is relaxed and enjoyable."
"I was pleasantly surprised when I went to Tom's they have so much to choose from and more cushions in so many colors I was overwhelmed. I shopped around and Tom's was way better than any place out there. Very friendly and really know there stuff." Oh ya, I met Willie. Tom, I saw the back patio set up this morning. It looks amazing! Hanna was very pleased with everything. (That doesn't happen very often) I can't thank you enough for your important participation in our project. "
Tom, Really great to meet you. We love our furniture and you guys where so fun to work with. Jana the consultant was wonderful she really gave us great ideas like a design we never would have thought of. We are going to tell our friends you guys rock! See you.
Bill and Jane W.